Proposals by Head of FLJS Consumer Rights programme endorsed by Supreme Court of China

26 August 2015
Last week, an article on reforms to consumer rights written by Dr Ying Yu, the head of the FLJS Consumer Rights in China Programme, was published in full by the official newspaper of the Supreme Court of China.
 
The article assesses recent reforms made by the European Union to improve the ways in which consumers can resolve disputes, and presents proposals for how it might be applied in China. Dr Ying Yu focuses on new legislation covering the resolution of disputes through alternative routes to the courts, as well as online dispute resolution currently being implemented throughout Europe.
 
She considers how these measures might be adapted to help provide better redress in China, where current provisions to protect over a billion of the world’s consumers are lagging behind the huge growth in consumer spending. Dr Ying Yu, who founded of the Centre for the Policy and Law on Global Consumer Protection at Wuhan University, which remains the only international institute for consumer law in China, said of the publication: "This is a critical moment for the Chinese government to offer an effective consumer redress scheme, which could not only improve public satisfaction and the regulatory function of the state, but also contribute to both economic and political stability."
 
This is a critical moment for the Chinese government to offer an effective consumer redress scheme, which could not only improve public satisfaction and the regulatory function of the state, but also contribute to both economic and political stability
 
The article outlines the recent EU Consumer Protection Law from the three aspects of Substantive Law, Conflict laws, and the latest reform on Procedure Law, before making a number of proposals to the Supreme Court of China on judicial reform of the Court. 
 
A PDF version of the article (in Chinese) is available to download from the link at the top right of this page.
 
Consumers in China